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Help and advice

Access a range of advice and support, including money advice and guidance on social security payments and grants that may be available to you.

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Advice helpline Financial support Get emergency food

Thetford Foodbank and our support services are here to help, acting with respect and without judgement.

We no longer cover the Brandon area – for help in this locality please contact Harvest Food Parcels.
Phone: 01842 814 007
Email: foodparcels@theharvestcentre.com 

Advice helpline

If you’re worried about money and struggling to afford the essentials, you can contact a free helpline for personalised support.

Find out more

Financial support

Find out which social security payments and financial support you may be eligible for.

Benefits calculator

Social security provides financial support to certain people on low incomes, or to meet specific needs. Find out which social security payments you may be eligible for.

Energy bill support

If you need support with your gas and electricity bills, find out who to contact for help.

Grants search

A grant is financial assistance given by a charitable organisation. Find out which welfare grants may be available to you by using the grants search tool.

Get emergency food

If you need help, we can provide an emergency food parcel. We can help you find out where to get a food voucher for emergency food.

Get emergency food
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